Privacy Policy

1. Information We Collect

When you use our website or place an order, we may collect the following information:

• Full name, email address, and phone number
• Shipping and billing address
• Order history and product preferences
• Device and browser information (via cookies)

2. How We Use Your Information

We use your personal data to:

• Process and fulfil your orders
• Communicate order updates and delivery status
• Improve our products and website experience
• Send promotional offers (only with your consent)

3. Data Protection

We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access to personal data. We do not sell or share your information with third parties for marketing purposes.

4. Cookies

Our website uses cookies to remember your shopping cart, preferences, and login session. You can manage cookie settings in your browser. Disabling cookies may affect site functionality.

5. Third-Party Services

We use trusted third-party services for payment processing (M-Pesa, NCBA) and hosting. These providers have their own privacy policies and handle data securely.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of the data we hold about you

7. Contact Us

For privacy-related questions or requests, contact us at trexelinteriors@gmail.com or call +254 757 578 814.